CDPHP requires MFA as an extra security check to make sure your information stays safe. The online MFA process uses your login credentials plus an additional source (email, phone/voice, text, or authenticator app) for supporting “evidence” of your identity before granting access to your member account.

The current CDPHP MFA system will use your verified account email by default. Authentication by text message, voice message, or third-party authenticator app are also available options you can choose from in the account settings of your member account.

With MFA, you will be prompted to enter a one-time authentication code (which will expire after 10 minutes) sent to the email address (or other chosen method) associated with your account